This verification service is provided to you by DecisionLogic. This is a safe and secure way to verify your account without having to search for bank statements.
Please see below for a step by step instruction on how to complete VOD.
A VOD Request email is sent to the applicant from email address: firstname.lastname@example.org.
This email will be sent to the email address you provided when you submitted your application or when you created your applicant user account.
Click the link on the email to open this page on your browser.
Please take note: Link should be accessed through a computer. Google Chrome browser is recommended.
Type your bank's name in the search bar or select from the quick access buttons.
After selecting your bank, next page asking for your account information should load.
Please enter your First and Last Name in the respective input bars and hit submit.
Completing step 3 should take you to this page.
Please make sure bank name and logo being shown is the correct bank.
If correct, click the box and the Continue button.
For the last step, please enter your username and password.
Please make sure information being provided is accurate including font case or format to avoid errors.
Please take note:
- The link sent to the applicant's email can only be accessed three (3) times.
If the username and password are incorrectly submitted three (3) times, a new link has to be generated and will be sent to the customer's email.
- DecisionLogic only allows a maximum of one (1) time regeneration of the link.
- Incorrectly submitting the VOD more than once or the VOD being declined will result to the application being declined. **Please reach out to your assigned sales representative or our website to see remaining available options.